Obtain psychosocial history
Background: "What is going on in your life?"
Affect: "How do you feel about it?"
Trouble: "What troubles you most about the situation?"
Handle: "What helps you handle the situation?"
"This is a tough situation to be in"
"Anybody would feel as you do"
"Your reaction makes sense to me"
Stuart (1993) Fifteen minute hour, Praeger
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