- Obtain psychosocial history
- BATHE Mnemonic
- Background: "What is going on in your life?"
- Affect: "How do you feel about it?"
- Trouble: "What troubles you most about the situation?"
- Handle: "What helps you handle the situation?"
- Empathy
- "This is a tough situation to be in"
- "Anybody would feel as you do"
- "Your reaction makes sense to me"
- Stuart (1993) Fifteen minute hour, Praeger