Expressing Empathy


Expressing Empathy, NURSE Mnemonic

  • Protocol
  1. Naming
    1. "I hear that you are worried about..."
  2. Understanding
    1. "If I understand, you are worried about how your treatments will affect your job"
  3. Respecting
    1. "I am impressed with how well you have withstood treatment"
  4. Supporting
    1. "Please let me know how I might help you"
  5. Exploring
    1. "Tell me more about your worries about treatment side effects"